New Vehicles
Pre-Owned Vehicles
Schedule Service
- – 1 year unlimited mileage warranty (Extended coverage available)
- – 164-point Inspection and vehicle history report
- – 24-hour Roadside Assistance
Helms Bros. Reviews
Very bad service center operation. I had to bring in my S500 for some work had had to wait 3 weeks for an appointment so I could have a loaner. When I got their at 7.30 AM she now needs further proof of insurance and ID cards were not enough. No one from the office called me before to say that it is required. So no loaner car for 3 days. I used Uber both ways. At Rallye mercedes which I have been going to past 20 years I never had this problem. This is the last time I will deal with Helms. Their ... Read More Google - Oct 16, 2026
I just leased my brand new 2026 CLE 450 from Helms Bros Mercedes of Bayside. I had an amazing experience once again as this is my second lease with them. Anthony Ferraro and JeanPaul Charvet did an amazing job making me feel at home and getting the deal done. I am very happy with my purchase and highly recommend this Mercedes-Benz dealership for all your Mercedes needs.
The best customer service
I had a wonderful experience with my car salesman Michael Altamur, he was professional, knowledgeable & patient throughout the process. Thank you Michael for making the process very easy
Had a great experience with my salesperson Abdur. Definitely recommend him. Bought from helms in the past and each time Abdur has been of great help and helped me in any way he can. Love the car. Would recommend going to Abdur. 5 star experience. Looking forward to the next one.
Gabe was very helpful and attentive throughout the entire leasing process. He explained everything clearly and made the experience very easy and comfortable. He even delivered the car to my home and took the time to go over all the details with me. I really appreciated his kindness, patience, and excellent service. Thank you, Gabe! -9/29/26
Whoever yall got driving this car 9/9/26 at 9:21pm is horrible. Terrible driving. Almost crashed into my car and no yielding to traffic signs. Just terrible.
I was shopping around for a car. I went to several dealers I wasn't sure what I wanted to do. One morning I arrived at Helms Bros, I met Eliana a sales agent, that same morning she showed me a car and that same morning I purchased my car. She is an excellent sales agent. I will recommend more car byers at my job to go to Northern blvd queens NY to see ELIANA RIVERA. She's patient and take time to explain about the cars. As for customer service I could rate her 10 out of 10
Welcome to
Helms Bros.
At Helms Bros., Inc. we have one goal – satisfying the needs and desires of our clients. We offer a no-pressure, hassle-free sales environment where everyone is treated like family. The average tenure of our sales consultants is over 8 years, with a handful topping 20 years. We’re proud to say that over half our sales are to returning customers who have embraced our family, the Helms Bros., Inc. family.
To ensure clear and transparent communication, many of our sales consultants speak multiple languages, including Chinese, Korean, Spanish, Hebrew, Greek, Russian, Bulgarian, and German. We encourage people to specify their preferred language. New or Pre-Owned, the experience is the same because all our sales consultants sell both new and Certified Pre-Owned vehicles. And of course, we offer only lease and finance products as well as accessories preselected based on the genuine value they bring to vehicle ownership. Making people happy is very rewarding, for both us and clients.
Mercedes-Benz manufactures the world’s best cars. They measure success by the performance of their vehicles. At Helms Bros., Inc., we measure success by the experiences of our clients: respect, integrity, convenience, transparency, and gratitude. Because isn’t this the true meaning of luxury?
Quick Answers
Common questions, answered
Where is Helms Bros. located?
Our showroom is at 208-24 Northern Blvd, Bayside, NY 11361. Service and parts are at a separate facility: 171-10 Station Rd, Flushing, NY 11358.
What are your hours?
Sales is open Mon–Thu 9 AM–8 PM, Fri 9 AM–7 PM, Sat 9 AM–6 PM, and Sun 12–5 PM. Service opens at 7 AM on weekdays and 8 AM Saturday. Full hours.
Where do I bring my Mercedes-Benz for service?
To our Flushing service center at 171-10 Station Rd — not the Bayside showroom. Call 347-745-8267 or book online.
Do you service a Mercedes-Benz bought elsewhere?
Yes. We service any Mercedes-Benz no matter where it was purchased, including warranty and recall work. Bring your VIN and we’ll check open coverage first.
What languages does your staff speak?
Our team assists customers in English, Spanish, Korean, and Mandarin. Call 347-745-8645 ahead and we’ll pair you with the right consultant.
Will you buy my car if I don’t buy one from you?
Yes — no purchase required. Get an online estimate with our trade appraisal tool, then bring the vehicle in to finalize the offer.