New Vehicles
Pre-Owned Vehicles
Schedule Service
- – 1 year unlimited mileage warranty (Extended coverage available)
- – 164-point Inspection and vehicle history report
- – 24-hour Roadside Assistance
Helms Bros. Reviews
The best customer service
I had a wonderful experience with my car salesman Michael Altamur, he was professional, knowledgeable & patient throughout the process. Thank you Michael for making the process very easy
Had a great experience with my salesperson Abdur. Definitely recommend him. Bought from helms in the past and each time Abdur has been of great help and helped me in any way he can. Love the car. Would recommend going to Abdur. 5 star experience. Looking forward to the next one.
Gabe was very helpful and attentive throughout the entire leasing process. He explained everything clearly and made the experience very easy and comfortable. He even delivered the car to my home and took the time to go over all the details with me. I really appreciated his kindness, patience, and excellent service. Thank you, Gabe! -9/29/26
I had a great experience with Mike Altamura, Anthony and the Mercedes Benz team. Everyone was professional, friendly, and very helpful throughout the entire process. They made everything easy and took the time to answer my questions and make sure I was taken care of. I really appreciate the excellent customer service and attention to detail. It’s this kind of experience that makes you feel confident staying with Mercedes Benz for my next vehicle. I would definitely recommend their team to anyone looking for a great experience.
Whoever yall got driving this car 9/9/26 at 9:21pm is horrible. Terrible driving. Almost crashed into my car and no yielding to traffic signs. Just terrible.
I was shopping around for a car. I went to several dealers I wasn't sure what I wanted to do. One morning I arrived at Helms Bros, I met Eliana a sales agent, that same morning she showed me a car and that same morning I purchased my car. She is an excellent sales agent. I will recommend more car byers at my job to go to Northern blvd queens NY to see ELIANA RIVERA. She's patient and take time to explain about the cars. As for customer service I could rate her 10 out of 10
I have been a customer of this dealership for many years, but I’ve become increasingly disappointed with my experience. Jason’s arrogant and rude attitude has significantly changed my opinion of Mercedes-Benz for the worse.
Welcome to
Helms Bros.
At Helms Bros., Inc. we have one goal – satisfying the needs and desires of our clients. We offer a no-pressure, hassle-free sales environment where everyone is treated like family. The average tenure of our sales consultants is over 8 years, with a handful topping 20 years. We’re proud to say that over half our sales are to returning customers who have embraced our family, the Helms Bros., Inc. family.
To ensure clear and transparent communication, many of our sales consultants speak multiple languages, including Chinese, Korean, Spanish, Hebrew, Greek, Russian, Bulgarian, and German. We encourage people to specify their preferred language. New or Pre-Owned, the experience is the same because all our sales consultants sell both new and Certified Pre-Owned vehicles. And of course, we offer only lease and finance products as well as accessories preselected based on the genuine value they bring to vehicle ownership. Making people happy is very rewarding, for both us and clients.
Mercedes-Benz manufactures the world’s best cars. They measure success by the performance of their vehicles. At Helms Bros., Inc., we measure success by the experiences of our clients: respect, integrity, convenience, transparency, and gratitude. Because isn’t this the true meaning of luxury?
Quick Answers
Common questions, answered
Where is Helms Bros. located?
Our showroom is at 208-24 Northern Blvd, Bayside, NY 11361. Service and parts are at a separate facility: 171-10 Station Rd, Flushing, NY 11358.
What are your hours?
Sales is open Mon–Thu 9 AM–8 PM, Fri 9 AM–7 PM, Sat 9 AM–6 PM, and Sun 12–5 PM. Service opens at 7 AM on weekdays and 8 AM Saturday. Full hours.
Where do I bring my Mercedes-Benz for service?
To our Flushing service center at 171-10 Station Rd — not the Bayside showroom. Call 347-745-8267 or book online.
Do you service a Mercedes-Benz bought elsewhere?
Yes. We service any Mercedes-Benz no matter where it was purchased, including warranty and recall work. Bring your VIN and we’ll check open coverage first.
What languages does your staff speak?
Our team assists customers in English, Spanish, Korean, and Mandarin. Call 347-745-8645 ahead and we’ll pair you with the right consultant.
Will you buy my car if I don’t buy one from you?
Yes — no purchase required. Get an online estimate with our trade appraisal tool, then bring the vehicle in to finalize the offer.