Customer Testimonials
Jeffrey Stampler is the utmost professional. He listened to what we were looking for and took the time to find exactly what we wanted. He was upfront and kept in touch throughout the entire process. He cares about his customers. I will be back again to give him another sale!!! Thanks again Gina T
Mike N. and the staff was as always so helpful. And actually listen to what the customer is asking for.
Burc Y. was very accommodating and ensured we were satisfied. The dealership was also generally pleasant.
Great service, quick responses, accommodating. Great to work and always had an answer for me
Excellent service. Friendly and effective and very helpful. Great experience and fast delivery. Highly recommended!
The service is very good, High working efficiency, Very patient to introduce Helped us solve the problems
Best service! Jason and his assistant is very great, helpful, knowledgeable and understanding, thank you!.
Friendly and clean environment with excellent service especially with Jason Chen! He gave us very good advice regarding our car selection. And our car was delivered just on time!!!
Dennis and staff were very helpful, knowledgeable and understanding. He was very transparent and accommodating.
This was a wonderful experience and a great dealership. All staff were great. Thank you
This is my fifth or sixth car dealing with Andrea. That should say it all, EXCEPT, your service department still sucks.
Best service! Dennis and Jason never disappoint. Have bought 2 cars from them already and will continue to!
I had a fantastic experience! Kathleen, you’re the best!! Thank you for all your dedication!
Best dealership I’ve visited. Got me in and out very quick making the car buying process very easy.
Amazing customer service, very pleased with the job they did. I will refer all my family to go to this dealership.
My salesman Anthony ferraro made my first experience with Helms Bros amazing ! He was so caring and knowledgeable met all my expectations and more.
All satisfied. And was excellent. Will recommend my friends. Will continue to visit there. Overall I was perfectly satisfied.
VERY HELPFUL WITH INFORMING WITH STAT A VEHICLE AND FRIENDLY AT THE SERVICE DEPARTMENT. AND SALES GREAT PERSON DENISE AND LYNSAY
Dominique is the man, a great experience from start to finish - he went through everything with me and was outstanding and very professional.
It’s was a very nice place very clean and the people that work there were very nice to me
Sale man Leonard was the best he took the time with every aspect of my needs
Great service and knowledgeable when I picked up my car, they explained every details of the car née features to me
Great customer service at this location. The service department is friendly and quite accommodating on short notice.
Everything was phenomenal especially our sales man Mr Jeffery Stampler he went through everything with me and was outstanding and very professional.
Staff was very attentive informative and helpful I am very pleased and will be a loyal customer
Excellent service I recommend this dealer my car is so nice and thanks to the agent Leonard
Going to Helms Bros was a very pleasant experience. The atmosphere is professional and clean. I was extremely pleased with Jason Chen, whom provided excellent customer service and knowledge.
Michael Altamura went out of his way to work with me and make the process seamless. We’ve worked with Michael in the past and will continue to work with Michael in the future.
Professional service by my sales advisor mike Altamura and his supporting staffs. Spent 1hr only to get car purchase done. Drove away with joy for weekend.
Great Dealer. Been going here for over 20 years. Always trying to make their customers happy. I highly recommend. Debbie Chung is the person to go to.
Mikey and the sales team at Helms are the BEST. They got a car when all other dealers failed. Delivered on time in perfect condition. Spent 30 minutes teaching me all the electronics..Best car experience in 40 years. 1
Debbie Chung is very friendly and professional. This is my 3rd time leasing car with her and she always gives me the right car and plan. Thank you Debbie always. ^^
Leonard at Helms Bros was very helpful and friendly. He explained everything to us very thoroughly and helped me set up my new baby ride! He has been in contact with me for every single detail and I can text him with any questions. This was top quality service.
Jeffery & Jack offered amazing customer service. They made my car buying process easy & memorable. Would recommend all my friends and family to visit Helms Bros. For their car buying needs.
Debbie Chang at Helms Bros Northern Blvd is the greatest! Always feel welcomed when visiting. So happy with my first Mercades. I will refer Debbie to my friends.
I was pleasantly surprised at the knowledgeable salesman and at how quickly he made it the sale to me, lol. I need a few words
The professionalism of the staff, specially their finance manager and our sales representative Dave Jennings was absolutely great. No pressure at any time and very helpful! They just earned a new Mercedez family here.
They’re custom service and service department has been amazing. I’m glad to continue being part of Helms Bros. This is my 2nd lease form Helms Bros
Burc was excellent sales person Very professional and I highly recommn d him To any one He was upfront about the price and delivery date
Debbie Chung is very kind. Our desired car was in high demand but she made every effort to secure the vehicle in the exact color and interior. We were very happy with her service.
Debbie Chung is very kind. she explain all, detail, perfect satisfaction. she knows everything she is profashional sales person. so I will come back to buy car again
Dennis, Jason and the staff made the whole transition with ease. I have total confidence because of promises that they keep. Very enjoyable experience. Thanks guys!
Sales Burc did excellent job on introducing me the product. He’s very professional and experienced. I’m looking forward keep doing business with him.
The sales staff and the environment are very satisfied. It would be great if the price was more affordable. I am very satisfied, thank you!
Anthony Ferraro is an outstanding sales person. He is patient and knowledgeable. Outstanding interpersonal skills. He will certainly become a STAR in your organization in the near future. Fast track him.
Suzanne Cochran’s and Jeff Stampler are both terrific in every way. They are very smart,pleasant to deal with and know everything about Mercedes. Auto sales are a tough business but they seem capable of dealing with any question or problem. They are both auto sales stars.
Very professional and very friendly!…..,,,purchased my leased car , was impressed how smooth it went! Thank you Michael Altumura and Mr Tully in the service department!
Extremely friendly and as we’ve been dealing with Helms for so many years Andrea welcomed us as old friends and went out of her way to make the leasing of a new car very easy.
Michael has been a friend and an excellent salesperson for many years. My family has purchased or leased many cars. We always get the royal treatment from Michael. He is definitely an asset to your organization. 😊😷
Fantastic and very professional sales team. Buying cars from Helms Bros. is a very pleasant experience. I strongly recommend the dealership to anybody I know.
Jeffrey Stampler was extremely helpful with the purchasing of my vehicle, He answered all my questions was understanding of my needs and ensured that I purchased what I needed.
Mike A is the best Salesperson!! The dealership was very nice. The staff was very friendly and helped explain all the features about the car. The experience of leasing the car was very easy and quick!
I’m very satisfied with service Debbie provided. She was very kind and had all the answers to our questions. With her help, I was able to get a car we wanted.
Very satisfied with their service，Everyone is very enthusiastic to answer, and I bought what I wanted and satisfied.This is a good experience for me.
Burc is a great salesman. He was very helpful and followed up consistently during a long process. This is the second vehicle we worked with Burc to acquire and won’t be the last.
This is my third lease with Michael Nekava. It is a real pleasure dealing with a compassionate and knowledgeable sales rep. I highly recommend coming to Helms Brothers for your Mercedes and ask for Mickey.
The dealership was very nice! The staff was very friendly and helped explain all the features about the car. The experience of buying the car was very easy and quick!
Very helpful Anthony Ferraro Kind and considerate also thanks To manager too, will recommend Helms brothers to friends and family thanks. JOE PANICO 👍👍 Thanks Anthony
I dealt with Andrea Kass and she went above and beyond to make the whole process an absolute pleasure. She was very knowledgeable and her customer service was on top notch start to finish.
Professional, helpful, friendly staff. Everything seemed smooth. My best experience in getting a new car.Andrea went above and beyond to ensure that we are comfortable with the car.
Absolutely the smoothest experience ever buying a car. Went in, looked, saw, and found what I was looking for. I highly recommend tracking down Jason Chen to help you with your next purchase.
Dave at Helms Bros was very helpful and extremely patient as he addressed and resolved our concerns. I would highly recommend to my friends and family.
good and reliable service , nice to people. did all that he can to satisfy customer. even if we called many times for various reasons, he always explain it to us in a nice way and solve the problems for us. thank you.
fantastic from start to finish. My daughter is so happy to be in her new Mercedes. Thank you Kathleen and JP. outstanding service! happy to have come to helms
I like jason very much. Know him about 6years he always does good job to explain the cars.overall, very nice people and very nice place to shop
Very good services, explained very patiently and nicely. Reasonable price, this is the 4th car leased from same person same dealer. Experienced as good as always. Best salesman.
I worked with Leanord he was amazing he helped me out through out the process & didn’t let me feel bothered or uncomfortable he was great at his job
As a first time Mercedes lease I was very impressed how helpful the team at Helms Bros was. My salesman Anthony could not have been nicer about showing me my car. He went above and beyond with helping me and after many back and forth calls welcoming me into the Mercedes family
There was almost no discount on the car my bought during the CO-VIOD 19 .That was a sad part, but everything else was good
208-24 Northern Helms Bros.Inc are Friendly, kindness, clean environment,convenient business processing, fast business processing, good location. Especially easy contacting with employee - MS Debbie Chung.
Everyone was so pleasant and helpful and they got me the deal i wanted! Leonard was very pleasant and informative. They worked with me to get the desk and car i wanted.
Mike is an awesome person. Was such a pleasure doing business with him. Blessings to you Mike. I will recommend you to everyone I know buying a Mercedes
This was the first time I leased a car. Jeff made the whole experience very easy from beginning to end. He took care of all the details. I would highly recommend him.
I have owned 5 Mercedes prior and the last two were acquired from this dealership! The experience was wonderful from beginning to end. The service is excellent - so accommodating and stress-free. I would have no concerns recommending this dealership!!
My salesperson Bobby was great and informative from start to finish. He helped me get the car I’ve wanted for years now, and he was patient and kind throughout the whole process. I especially appreciated that he didn’t try to upsell me. That’s something you don’t experience from most other car dealerships and salespeople. I went through the trouble of going to three other dealerships just to leave angry and annoyed after five plus hours, when I could’ve just visited Helms Bros near my residence and asked for Bobby Lee. I highly recommend Mr. Lee ...
As soon as we walked in to Helms Bros Mercedes Benz Dealership, Burc Yurtsel was eager and ready to help us in our search for our new vehicle, a 2021 GLC AMG43! Burc went out of his way to accommodate us in every way from start to finish in our purchase. He speaks many languages and for my Spanish speaking family, it helped us a great deal. Thank you Helms Bros and a special to thank you to our dealer Burc Yurtsel!
Jason is very professional and friendly. I would recommend him if anyone is considering buying a Mercedes. I will definitely come back again. Vergil’s service.
Kathleen is the best always meets our needs and provides the best service ever!!!! Absolutely happy with our purchase! She made sure to find a very high end package and features that we were looking for in our new SUV; very exclusive and Very luxurious! Very professional!
Ms. Kass was wonderful to work with. I would 10 put of 10 reccomend her and this dealership to anyone looking for a great reliable car. The buying experience was effortless and the ability to work to our needs was met flawlessly. Besides the new car we got the used car lot had great options and priced fairly. Thanks again Andrea!
My salesman made me feel very welcomed each time I visited the showroom. He was very knowledgeable and helped me with any questions or concerns.
Show room was clean the staff are very kind professional experience Jeffrey Stamper did everything he can to get me my dream car highly recommended I will go back for my second and third car.
Mikey was professional and provided excellent service. He was very helpful in guiding me to buy the right car. It was a pleasure working with him again.
Thank you so much to Debbie Chung and Helms bros for an amazing experience. Debbie was easy to work with and very knowledgeable. Will be back for sure!
Perfect. Helped work with me getting my car even though i am oversea.
From entry into the dealership to picking up my vehicle-awesome service
Always a great experience at Helms Brothers. Our salesperson Mike Nekava is professional and efficient. He is on top of every step of the leasing and returning process. This is our 4th or maybe 5th car we have leased with Mikey and Helms Brothers and it goes smoothly every time. The do all the insurance registrations for us. We just pick up the car when ready and never have any issues. Before Mikey we hated buying a car. They are fantastic and I highly recommend both Mikey and Helms Brothers Mercedes.
Debbie Chung was easy to work with. She took the stress out of leasing my car.
I had a great experience with this dealership spatially a Lenny Mihailov he is a professional and very nice guy, this is a 3rd car I bought it from him, thank you Lenny,
Kathleen and her supervisor Jean Paul Charvet is doing an exceptional job. They were very courteous and helpful with my experience at the Elms Bro dealership.
Helms brothers is excellent, reliable dealer. I was happy while I was dealing with salesperson.He knows what I need to be done. And it was pleasure.
Experience sales associate which work with what you request or needs.
Excellent quick purchase, no hassle, no issues at all! Nice job
Second purchase from Jeffrey Stampler- as always he takes the stress out of car buying. Truly a no pressure experience. I love my new car!
This is my 4th Mercedes but only the last one is from Helms. Mike was incredible and God willing my 5th and 6th Mercedes will be from Helms with Michael Nekava.
Client for 15 years Excellent service regardless of who the new sales person is Jennifer the GM is superb
Once Again I purchase another Mercedez-bens dealer and always return to Helm's brothers who have treated me with impeccable deals and serviuces over the last 30years. There is no reason for me to shop anywhere else. My rep Andrea Kass has alwasy made us feel like family and took our best inetrest at every time we dealt with helms brothers. I purchase 2 vehciles every 3-4 years and the treatement is excellent and only gets stronger. I would alwasy go back to Helms brothers and Andrea has made sure of that. 30years later I keep coming back!
The experience at this dealership was lovely. Maurice Martin was very patient and willing to make me happy. He kept me abreast of the status of my vehicle and the presentation of the car was regal.
I went to Helms for my birthday to get myself a birthday gift where I was assisted by Maurice Martin who was so pleasant, patient, informative and super helpful. I've actually never had such great customer service in my life. I purchased my dream car, a white C300 4MATIC and I couldn't be any more happier with the service and help that I was given. I couldn't thank Maurice enough, he was such an amazing sales person. I also worked with Reggie when it was time to deal with the financial part of the process and he ...
I have been working with the helms bros to lease a new car and they have been nothing short of amazing! They followed up and were incredibly attentive to my inquiries! I would recommend anyone to check them out if you’re considering getting a Mercedes!
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