Customer Testimonials

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DealerRater Oct 16, 2021

Jeffrey Stampler is the utmost professional. He listened to what we were looking for and took the time to find exactly what we wanted. He was upfront and kept in touch throughout the entire process. He cares about his customers. I will be back again to give him another sale!!! Thanks again Gina T

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DealerRater Oct 15, 2021

Mike N. and the staff was as always so helpful. And actually listen to what the customer is asking for.

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DealerRater Oct 12, 2021

Burc Y. was very accommodating and ensured we were satisfied. The dealership was also generally pleasant.

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DealerRater Oct 12, 2021

Great service, quick responses, accommodating. Great to work and always had an answer for me

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DealerRater Oct 7, 2021

Excellent service. Friendly and effective and very helpful. Great experience and fast delivery. Highly recommended!

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DealerRater Oct 7, 2021

The service is very good, High working efficiency, Very patient to introduce Helped us solve the problems

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DealerRater Oct 7, 2021

Best service! Jason and his assistant is very great, helpful, knowledgeable and understanding, thank you!.

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DealerRater Oct 6, 2021

Friendly and clean environment with excellent service especially with Jason Chen! He gave us very good advice regarding our car selection. And our car was delivered just on time!!!

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DealerRater Oct 6, 2021

Dennis and staff were very helpful, knowledgeable and understanding. He was very transparent and accommodating.

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DealerRater Oct 6, 2021

This was a wonderful experience and a great dealership. All staff were great. Thank you

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DealerRater Oct 6, 2021

This is my fifth or sixth car dealing with Andrea. That should say it all, EXCEPT, your service department still sucks.

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DealerRater Oct 6, 2021

Best service! Dennis and Jason never disappoint. Have bought 2 cars from them already and will continue to!

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DealerRater Oct 5, 2021

I had a fantastic experience! Kathleen, you’re the best!! Thank you for all your dedication!

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DealerRater Oct 5, 2021

Best dealership I’ve visited. Got me in and out very quick making the car buying process very easy.

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DealerRater Oct 1, 2021

Amazing customer service, very pleased with the job they did. I will refer all my family to go to this dealership.

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DealerRater Oct 1, 2021

My salesman Anthony ferraro made my first experience with Helms Bros amazing ! He was so caring and knowledgeable met all my expectations and more.

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DealerRater Sep 30, 2021

All satisfied. And was excellent. Will recommend my friends. Will continue to visit there. Overall I was perfectly satisfied.

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DealerRater Sep 29, 2021

VERY HELPFUL WITH INFORMING WITH STAT A VEHICLE AND FRIENDLY AT THE SERVICE DEPARTMENT. AND SALES GREAT PERSON DENISE AND LYNSAY

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DealerRater Sep 29, 2021

Dominique is the man, a great experience from start to finish - he went through everything with me and was outstanding and very professional.

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DealerRater Sep 21, 2021

It’s was a very nice place very clean and the people that work there were very nice to me

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DealerRater Sep 20, 2021

Sale man Leonard was the best he took the time with every aspect of my needs

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DealerRater Sep 20, 2021

Great service and knowledgeable when I picked up my car, they explained every details of the car née features to me

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DealerRater Sep 20, 2021

Great customer service at this location. The service department is friendly and quite accommodating on short notice.

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DealerRater Sep 16, 2021

Everything was phenomenal especially our sales man Mr Jeffery Stampler he went through everything with me and was outstanding and very professional.

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DealerRater Sep 16, 2021

Staff was very attentive informative and helpful I am very pleased and will be a loyal customer

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DealerRater Sep 16, 2021

Excellent service I recommend this dealer my car is so nice and thanks to the agent Leonard

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DealerRater Sep 16, 2021

Going to Helms Bros was a very pleasant experience. The atmosphere is professional and clean. I was extremely pleased with Jason Chen, whom provided excellent customer service and knowledge.

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DealerRater Sep 11, 2021

Michael Altamura went out of his way to work with me and make the process seamless. We’ve worked with Michael in the past and will continue to work with Michael in the future.

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DealerRater Sep 10, 2021

Professional service by my sales advisor mike Altamura and his supporting staffs. Spent 1hr only to get car purchase done. Drove away with joy for weekend.

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DealerRater Sep 8, 2021

Great Dealer. Been going here for over 20 years. Always trying to make their customers happy. I highly recommend. Debbie Chung is the person to go to.

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DealerRater Sep 8, 2021

Mikey and the sales team at Helms are the BEST. They got a car when all other dealers failed. Delivered on time in perfect condition. Spent 30 minutes teaching me all the electronics..Best car experience in 40 years. 1

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DealerRater Sep 7, 2021

Debbie Chung is very friendly and professional. This is my 3rd time leasing car with her and she always gives me the right car and plan. Thank you Debbie always. ^^

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DealerRater Sep 5, 2021

Leonard at Helms Bros was very helpful and friendly. He explained everything to us very thoroughly and helped me set up my new baby ride! He has been in contact with me for every single detail and I can text him with any questions. This was top quality service.

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DealerRater Sep 3, 2021

Jeffery & Jack offered amazing customer service. They made my car buying process easy & memorable. Would recommend all my friends and family to visit Helms Bros. For their car buying needs.

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DealerRater Sep 3, 2021

Debbie Chang at Helms Bros Northern Blvd is the greatest! Always feel welcomed when visiting. So happy with my first Mercades. I will refer Debbie to my friends.

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DealerRater Sep 3, 2021

I was pleasantly surprised at the knowledgeable salesman and at how quickly he made it the sale to me, lol. I need a few words

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DealerRater Sep 1, 2021

The professionalism of the staff, specially their finance manager and our sales representative Dave Jennings was absolutely great. No pressure at any time and very helpful! They just earned a new Mercedez family here.

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DealerRater Sep 1, 2021

They’re custom service and service department has been amazing. I’m glad to continue being part of Helms Bros. This is my 2nd lease form Helms Bros

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DealerRater Sep 1, 2021

Burc was excellent sales person Very professional and I highly recommn d him To any one He was upfront about the price and delivery date

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DealerRater Aug 31, 2021

Debbie Chung is very kind. Our desired car was in high demand but she made every effort to secure the vehicle in the exact color and interior. We were very happy with her service.

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DealerRater Aug 30, 2021

Debbie Chung is very kind. she explain all, detail, perfect satisfaction. she knows everything she is profashional sales person. so I will come back to buy car again

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DealerRater Aug 26, 2021

Dennis, Jason and the staff made the whole transition with ease. I have total confidence because of promises that they keep. Very enjoyable experience. Thanks guys!

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DealerRater Aug 23, 2021

Sales Burc did excellent job on introducing me the product. He’s very professional and experienced. I’m looking forward keep doing business with him.

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DealerRater Aug 21, 2021

The sales staff and the environment are very satisfied. It would be great if the price was more affordable. I am very satisfied, thank you!

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DealerRater Aug 21, 2021

Anthony Ferraro is an outstanding sales person. He is patient and knowledgeable. Outstanding interpersonal skills. He will certainly become a STAR in your organization in the near future. Fast track him.

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DealerRater Aug 20, 2021

Suzanne Cochran’s and Jeff Stampler are both terrific in every way. They are very smart,pleasant to deal with and know everything about Mercedes. Auto sales are a tough business but they seem capable of dealing with any question or problem. They are both auto sales stars.

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DealerRater Aug 17, 2021

Very professional and very friendly!…..,,,purchased my leased car , was impressed how smooth it went! Thank you Michael Altumura and Mr Tully in the service department!

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DealerRater Aug 12, 2021

Extremely friendly and as we’ve been dealing with Helms for so many years Andrea welcomed us as old friends and went out of her way to make the leasing of a new car very easy.

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DealerRater Aug 9, 2021

Michael has been a friend and an excellent salesperson for many years. My family has purchased or leased many cars. We always get the royal treatment from Michael. He is definitely an asset to your organization. 😊😷

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DealerRater Aug 9, 2021

Fantastic and very professional sales team. Buying cars from Helms Bros. is a very pleasant experience. I strongly recommend the dealership to anybody I know.

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DealerRater Aug 5, 2021

Jeffrey Stampler was extremely helpful with the purchasing of my vehicle, He answered all my questions was understanding of my needs and ensured that I purchased what I needed.

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DealerRater Aug 3, 2021

Mike A is the best Salesperson!! The dealership was very nice. The staff was very friendly and helped explain all the features about the car. The experience of leasing the car was very easy and quick!

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DealerRater Jul 28, 2021

I’m very satisfied with service Debbie provided. She was very kind and had all the answers to our questions. With her help, I was able to get a car we wanted.

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DealerRater Jul 28, 2021

Very satisfied with their service,Everyone is very enthusiastic to answer, and I bought what I wanted and satisfied.This is a good experience for me.

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DealerRater Jul 28, 2021

Burc is a great salesman. He was very helpful and followed up consistently during a long process. This is the second vehicle we worked with Burc to acquire and won’t be the last.

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DealerRater Jul 26, 2021

This is my third lease with Michael Nekava. It is a real pleasure dealing with a compassionate and knowledgeable sales rep. I highly recommend coming to Helms Brothers for your Mercedes and ask for Mickey.

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DealerRater Jul 24, 2021

The dealership was very nice! The staff was very friendly and helped explain all the features about the car. The experience of buying the car was very easy and quick!

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DealerRater Jul 24, 2021

Very helpful Anthony Ferraro Kind and considerate also thanks To manager too, will recommend Helms brothers to friends and family thanks. JOE PANICO 👍👍 Thanks Anthony

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DealerRater Jul 24, 2021

I dealt with Andrea Kass and she went above and beyond to make the whole process an absolute pleasure. She was very knowledgeable and her customer service was on top notch start to finish.

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DealerRater Jul 23, 2021

Professional, helpful, friendly staff. Everything seemed smooth. My best experience in getting a new car.Andrea went above and beyond to ensure that we are comfortable with the car.

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DealerRater Jul 23, 2021

Absolutely the smoothest experience ever buying a car. Went in, looked, saw, and found what I was looking for. I highly recommend tracking down Jason Chen to help you with your next purchase.

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DealerRater Jul 22, 2021

Dave at Helms Bros was very helpful and extremely patient as he addressed and resolved our concerns. I would highly recommend to my friends and family.

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DealerRater Jul 22, 2021

good and reliable service , nice to people. did all that he can to satisfy customer. even if we called many times for various reasons, he always explain it to us in a nice way and solve the problems for us. thank you.

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DealerRater Jul 22, 2021

fantastic from start to finish. My daughter is so happy to be in her new Mercedes. Thank you Kathleen and JP. outstanding service! happy to have come to helms

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DealerRater Jul 21, 2021

I like jason very much. Know him about 6years he always does good job to explain the cars.overall, very nice people and very nice place to shop

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DealerRater Jul 21, 2021

Very good services, explained very patiently and nicely. Reasonable price, this is the 4th car leased from same person same dealer. Experienced as good as always. Best salesman.

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DealerRater Jul 20, 2021

I worked with Leanord he was amazing he helped me out through out the process & didn’t let me feel bothered or uncomfortable he was great at his job

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DealerRater Jul 19, 2021

As a first time Mercedes lease I was very impressed how helpful the team at Helms Bros was. My salesman Anthony could not have been nicer about showing me my car. He went above and beyond with helping me and after many back and forth calls welcoming me into the Mercedes family

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DealerRater Jul 16, 2021

There was almost no discount on the car my bought during the CO-VIOD 19 .That was a sad part, but everything else was good

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DealerRater Jul 15, 2021

208-24 Northern Helms Bros.Inc are Friendly, kindness, clean environment,convenient business processing, fast business processing, good location. Especially easy contacting with employee - MS Debbie Chung.

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DealerRater Jul 13, 2021

Everyone was so pleasant and helpful and they got me the deal i wanted! Leonard was very pleasant and informative. They worked with me to get the desk and car i wanted.

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DealerRater Jul 10, 2021

Mike is an awesome person. Was such a pleasure doing business with him. Blessings to you Mike. I will recommend you to everyone I know buying a Mercedes

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DealerRater Jul 10, 2021

This was the first time I leased a car. Jeff made the whole experience very easy from beginning to end. He took care of all the details. I would highly recommend him.

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DealerRater Jul 9, 2021

I have owned 5 Mercedes prior and the last two were acquired from this dealership! The experience was wonderful from beginning to end. The service is excellent - so accommodating and stress-free. I would have no concerns recommending this dealership!!

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DealerRater Jul 9, 2021

My salesperson Bobby was great and informative from start to finish. He helped me get the car I’ve wanted for years now, and he was patient and kind throughout the whole process. I especially appreciated that he didn’t try to upsell me. That’s something you don’t experience from most other car dealerships and salespeople. I went through the trouble of going to three other dealerships just to leave angry and annoyed after five plus hours, when I could’ve just visited Helms Bros near my residence and asked for Bobby Lee. I highly recommend Mr. Lee ...

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DealerRater Jul 7, 2021

As soon as we walked in to Helms Bros Mercedes Benz Dealership, Burc Yurtsel was eager and ready to help us in our search for our new vehicle, a 2021 GLC AMG43! Burc went out of his way to accommodate us in every way from start to finish in our purchase. He speaks many languages and for my Spanish speaking family, it helped us a great deal. Thank you Helms Bros and a special to thank you to our dealer Burc Yurtsel!

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DealerRater Jul 7, 2021

Jason is very professional and friendly. I would recommend him if anyone is considering buying a Mercedes. I will definitely come back again. Vergil’s service.

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DealerRater Jul 3, 2021

Kathleen is the best always meets our needs and provides the best service ever!!!! Absolutely happy with our purchase! She made sure to find a very high end package and features that we were looking for in our new SUV; very exclusive and Very luxurious! Very professional!

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DealerRater Jul 3, 2021

Ms. Kass was wonderful to work with. I would 10 put of 10 reccomend her and this dealership to anyone looking for a great reliable car. The buying experience was effortless and the ability to work to our needs was met flawlessly. Besides the new car we got the used car lot had great options and priced fairly. Thanks again Andrea!

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DealerRater Jul 1, 2021

My salesman made me feel very welcomed each time I visited the showroom. He was very knowledgeable and helped me with any questions or concerns.

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DealerRater Jul 1, 2021

Show room was clean the staff are very kind professional experience Jeffrey Stamper did everything he can to get me my dream car highly recommended I will go back for my second and third car.

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DealerRater Jul 1, 2021

Mikey was professional and provided excellent service. He was very helpful in guiding me to buy the right car. It was a pleasure working with him again.

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DealerRater Jun 29, 2021

Thank you so much to Debbie Chung and Helms bros for an amazing experience. Debbie was easy to work with and very knowledgeable. Will be back for sure!

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DealerRater Jun 29, 2021

Perfect. Helped work with me getting my car even though i am oversea.

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DealerRater Jun 26, 2021

From entry into the dealership to picking up my vehicle-awesome service

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DealerRater Jun 25, 2021

Always a great experience at Helms Brothers. Our salesperson Mike Nekava is professional and efficient. He is on top of every step of the leasing and returning process. This is our 4th or maybe 5th car we have leased with Mikey and Helms Brothers and it goes smoothly every time. The do all the insurance registrations for us. We just pick up the car when ready and never have any issues. Before Mikey we hated buying a car. They are fantastic and I highly recommend both Mikey and Helms Brothers Mercedes.

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DealerRater Jun 25, 2021

Debbie Chung was easy to work with. She took the stress out of leasing my car.

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DealerRater Jun 23, 2021

I had a great experience with this dealership spatially a Lenny Mihailov he is a professional and very nice guy, this is a 3rd car I bought it from him, thank you Lenny,

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DealerRater Jun 23, 2021

Kathleen and her supervisor Jean Paul Charvet is doing an exceptional job. They were very courteous and helpful with my experience at the Elms Bro dealership.

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DealerRater Jun 23, 2021

Helms brothers is excellent, reliable dealer. I was happy while I was dealing with salesperson.He knows what I need to be done. And it was pleasure.

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DealerRater Jun 23, 2021

Experience sales associate which work with what you request or needs.

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DealerRater Jun 23, 2021

Excellent quick purchase, no hassle, no issues at all! Nice job

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DealerRater Jun 23, 2021

Second purchase from Jeffrey Stampler- as always he takes the stress out of car buying. Truly a no pressure experience. I love my new car!

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DealerRater Jun 23, 2021

This is my 4th Mercedes but only the last one is from Helms. Mike was incredible and God willing my 5th and 6th Mercedes will be from Helms with Michael Nekava.

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DealerRater Jun 22, 2021

Client for 15 years Excellent service regardless of who the new sales person is Jennifer the GM is superb

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DealerRater Jun 22, 2021

Once Again I purchase another Mercedez-bens dealer and always return to Helm's brothers who have treated me with impeccable deals and serviuces over the last 30years. There is no reason for me to shop anywhere else. My rep Andrea Kass has alwasy made us feel like family and took our best inetrest at every time we dealt with helms brothers. I purchase 2 vehciles every 3-4 years and the treatement is excellent and only gets stronger. I would alwasy go back to Helms brothers and Andrea has made sure of that. 30years later I keep coming back!

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Cars May 18, 2019

The experience at this dealership was lovely. Maurice Martin was very patient and willing to make me happy. He kept me abreast of the status of my vehicle and the presentation of the car was regal.

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Cars Feb 7, 2019

I went to Helms for my birthday to get myself a birthday gift where I was assisted by Maurice Martin who was so pleasant, patient, informative and super helpful. I've actually never had such great customer service in my life. I purchased my dream car, a white C300 4MATIC and I couldn't be any more happier with the service and help that I was given. I couldn't thank Maurice enough, he was such an amazing sales person. I also worked with Reggie when it was time to deal with the financial part of the process and he ...

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Cars Aug 10, 2018

I have been working with the helms bros to lease a new car and they have been nothing short of amazing! They followed up and were incredibly attentive to my inquiries! I would recommend anyone to check them out if you’re considering getting a Mercedes!


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