Customer Testimonials

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DealerRater Aug 5, 2021

Jeffrey Stampler was extremely helpful with the purchasing of my vehicle, He answered all my questions was understanding of my needs and ensured that I purchased what I needed.

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DealerRater Aug 3, 2021

Mike A is the best Salesperson!! The dealership was very nice. The staff was very friendly and helped explain all the features about the car. The experience of leasing the car was very easy and quick!

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DealerRater Jul 28, 2021

I’m very satisfied with service Debbie provided. She was very kind and had all the answers to our questions. With her help, I was able to get a car we wanted.

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DealerRater Jul 28, 2021

Very satisfied with their service,Everyone is very enthusiastic to answer, and I bought what I wanted and satisfied.This is a good experience for me.

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DealerRater Jul 28, 2021

Burc is a great salesman. He was very helpful and followed up consistently during a long process. This is the second vehicle we worked with Burc to acquire and won’t be the last.

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DealerRater Jul 26, 2021

This is my third lease with Michael Nekava. It is a real pleasure dealing with a compassionate and knowledgeable sales rep. I highly recommend coming to Helms Brothers for your Mercedes and ask for Mickey.

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DealerRater Jul 24, 2021

The dealership was very nice! The staff was very friendly and helped explain all the features about the car. The experience of buying the car was very easy and quick!

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DealerRater Jul 24, 2021

Very helpful Anthony Ferraro Kind and considerate also thanks To manager too, will recommend Helms brothers to friends and family thanks. JOE PANICO 👍👍 Thanks Anthony

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DealerRater Jul 24, 2021

I dealt with Andrea Kass and she went above and beyond to make the whole process an absolute pleasure. She was very knowledgeable and her customer service was on top notch start to finish.

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DealerRater Jul 23, 2021

Professional, helpful, friendly staff. Everything seemed smooth. My best experience in getting a new car.Andrea went above and beyond to ensure that we are comfortable with the car.

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DealerRater Jul 23, 2021

Absolutely the smoothest experience ever buying a car. Went in, looked, saw, and found what I was looking for. I highly recommend tracking down Jason Chen to help you with your next purchase.

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DealerRater Jul 22, 2021

Dave at Helms Bros was very helpful and extremely patient as he addressed and resolved our concerns. I would highly recommend to my friends and family.

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DealerRater Jul 22, 2021

good and reliable service , nice to people. did all that he can to satisfy customer. even if we called many times for various reasons, he always explain it to us in a nice way and solve the problems for us. thank you.

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DealerRater Jul 22, 2021

fantastic from start to finish. My daughter is so happy to be in her new Mercedes. Thank you Kathleen and JP. outstanding service! happy to have come to helms

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DealerRater Jul 21, 2021

I like jason very much. Know him about 6years he always does good job to explain the cars.overall, very nice people and very nice place to shop

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DealerRater Jul 21, 2021

Very good services, explained very patiently and nicely. Reasonable price, this is the 4th car leased from same person same dealer. Experienced as good as always. Best salesman.

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DealerRater Jul 20, 2021

I worked with Leanord he was amazing he helped me out through out the process & didn’t let me feel bothered or uncomfortable he was great at his job

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DealerRater Jul 19, 2021

As a first time Mercedes lease I was very impressed how helpful the team at Helms Bros was. My salesman Anthony could not have been nicer about showing me my car. He went above and beyond with helping me and after many back and forth calls welcoming me into the Mercedes family

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DealerRater Jul 16, 2021

There was almost no discount on the car my bought during the CO-VIOD 19 .That was a sad part, but everything else was good

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DealerRater Jul 15, 2021

208-24 Northern Helms Bros.Inc are Friendly, kindness, clean environment,convenient business processing, fast business processing, good location. Especially easy contacting with employee - MS Debbie Chung.

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DealerRater Jul 13, 2021

Everyone was so pleasant and helpful and they got me the deal i wanted! Leonard was very pleasant and informative. They worked with me to get the desk and car i wanted.

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DealerRater Jul 10, 2021

Mike is an awesome person. Was such a pleasure doing business with him. Blessings to you Mike. I will recommend you to everyone I know buying a Mercedes

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DealerRater Jul 10, 2021

This was the first time I leased a car. Jeff made the whole experience very easy from beginning to end. He took care of all the details. I would highly recommend him.

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DealerRater Jul 9, 2021

I have owned 5 Mercedes prior and the last two were acquired from this dealership! The experience was wonderful from beginning to end. The service is excellent - so accommodating and stress-free. I would have no concerns recommending this dealership!!

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DealerRater Jul 9, 2021

My salesperson Bobby was great and informative from start to finish. He helped me get the car I’ve wanted for years now, and he was patient and kind throughout the whole process. I especially appreciated that he didn’t try to upsell me. That’s something you don’t experience from most other car dealerships and salespeople. I went through the trouble of going to three other dealerships just to leave angry and annoyed after five plus hours, when I could’ve just visited Helms Bros near my residence and asked for Bobby Lee. I highly recommend Mr. Lee ...

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DealerRater Jul 7, 2021

As soon as we walked in to Helms Bros Mercedes Benz Dealership, Burc Yurtsel was eager and ready to help us in our search for our new vehicle, a 2021 GLC AMG43! Burc went out of his way to accommodate us in every way from start to finish in our purchase. He speaks many languages and for my Spanish speaking family, it helped us a great deal. Thank you Helms Bros and a special to thank you to our dealer Burc Yurtsel!

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DealerRater Jul 7, 2021

Jason is very professional and friendly. I would recommend him if anyone is considering buying a Mercedes. I will definitely come back again. Vergil’s service.

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DealerRater Jul 3, 2021

Kathleen is the best always meets our needs and provides the best service ever!!!! Absolutely happy with our purchase! She made sure to find a very high end package and features that we were looking for in our new SUV; very exclusive and Very luxurious! Very professional!

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DealerRater Jul 3, 2021

Ms. Kass was wonderful to work with. I would 10 put of 10 reccomend her and this dealership to anyone looking for a great reliable car. The buying experience was effortless and the ability to work to our needs was met flawlessly. Besides the new car we got the used car lot had great options and priced fairly. Thanks again Andrea!

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DealerRater Jul 1, 2021

My salesman made me feel very welcomed each time I visited the showroom. He was very knowledgeable and helped me with any questions or concerns.

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DealerRater Jul 1, 2021

Show room was clean the staff are very kind professional experience Jeffrey Stamper did everything he can to get me my dream car highly recommended I will go back for my second and third car.

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DealerRater Jul 1, 2021

Mikey was professional and provided excellent service. He was very helpful in guiding me to buy the right car. It was a pleasure working with him again.

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DealerRater Jun 29, 2021

Thank you so much to Debbie Chung and Helms bros for an amazing experience. Debbie was easy to work with and very knowledgeable. Will be back for sure!

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DealerRater Jun 29, 2021

Perfect. Helped work with me getting my car even though i am oversea.

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DealerRater Jun 26, 2021

From entry into the dealership to picking up my vehicle-awesome service

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DealerRater Jun 25, 2021

Always a great experience at Helms Brothers. Our salesperson Mike Nekava is professional and efficient. He is on top of every step of the leasing and returning process. This is our 4th or maybe 5th car we have leased with Mikey and Helms Brothers and it goes smoothly every time. The do all the insurance registrations for us. We just pick up the car when ready and never have any issues. Before Mikey we hated buying a car. They are fantastic and I highly recommend both Mikey and Helms Brothers Mercedes.

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DealerRater Jun 25, 2021

Debbie Chung was easy to work with. She took the stress out of leasing my car.

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DealerRater Jun 23, 2021

I had a great experience with this dealership spatially a Lenny Mihailov he is a professional and very nice guy, this is a 3rd car I bought it from him, thank you Lenny,

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DealerRater Jun 23, 2021

Kathleen and her supervisor Jean Paul Charvet is doing an exceptional job. They were very courteous and helpful with my experience at the Elms Bro dealership.

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DealerRater Jun 23, 2021

Helms brothers is excellent, reliable dealer. I was happy while I was dealing with salesperson.He knows what I need to be done. And it was pleasure.

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DealerRater Jun 23, 2021

Experience sales associate which work with what you request or needs.

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DealerRater Jun 23, 2021

Excellent quick purchase, no hassle, no issues at all! Nice job

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DealerRater Jun 23, 2021

Second purchase from Jeffrey Stampler- as always he takes the stress out of car buying. Truly a no pressure experience. I love my new car!

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DealerRater Jun 23, 2021

This is my 4th Mercedes but only the last one is from Helms. Mike was incredible and God willing my 5th and 6th Mercedes will be from Helms with Michael Nekava.

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DealerRater Jun 22, 2021

Client for 15 years Excellent service regardless of who the new sales person is Jennifer the GM is superb

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DealerRater Jun 22, 2021

Once Again I purchase another Mercedez-bens dealer and always return to Helm's brothers who have treated me with impeccable deals and serviuces over the last 30years. There is no reason for me to shop anywhere else. My rep Andrea Kass has alwasy made us feel like family and took our best inetrest at every time we dealt with helms brothers. I purchase 2 vehciles every 3-4 years and the treatement is excellent and only gets stronger. I would alwasy go back to Helms brothers and Andrea has made sure of that. 30years later I keep coming back!

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DealerRater Jun 22, 2021

Jason is a very nice person and his service attitude is very good!

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DealerRater Jun 20, 2021

Miley and Ernesto are great. I only get my Mercedes from Miley. On my 5th Mercedes now. Customer service is awesome and friendly. Place has good coved protocols

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DealerRater Jun 19, 2021

Amazing, Excellent service and great job! Easy navigating to the whole process purchase the car. Very understandable trading the old car and purchasing the new amazing car. Clarified and explained in details about the car. Thank you in advance.

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DealerRater Jun 12, 2021

Dave was really great ! I was impressed by his knowledge and expertise. Dave helped me get out of my 2017 CLA 250 into a 2021 GLC 300! The deal made me so happy because I was eager to get out of the car after having it for only 8 months ! Now i have my truck and hopefully will continue upgrading and building with Mercedes as time goes on. I already started referring my friends Mercedes questions to him !

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DealerRater Jun 10, 2021

Dave Jennings demonstrated Professionalism, Excellence and commitment to valued customer. I was impressed by his knowledge and expertise.He has helped me with my decision to upgrade from CLA 250 to GLA 250 . After test driving the car my hesitation and doubting myself has completely changed . Am happy with the GLA 250 .I appreciate JP the Manager for acknowledging my coming back as a customer . Overall my experience with Helmes Mercedes was phenomenal . More power to this company .

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DealerRater Jun 8, 2021

I bought my first MercedesBenz here. Debbie were great at helping us find the perfect car. Great place with really good people who want to help! Would definitely buy another vehicle from them.

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DealerRater Jun 8, 2021

It was a pleasant a smooth deal. Staff and Managers are very cooperative and friendly. They know their job. I would recommend it to everyone.

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DealerRater Jun 7, 2021

We loved the first Mercedes Andrea helped us get there so we had confidence she would help Us a second time, as so she did!!

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DealerRater Jun 5, 2021

Helms Made me feel like family. Had an awesome sales rep who was very informative. His patience with us changing our choice about 3 times was beyond exceptional. Love my MERCEDES BENZ.

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DealerRater Jun 5, 2021

Mike Altamura is a great sales rep. He is friendly and he has good customer service skills. I will recommend Mike to my friends and family.

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DealerRater Jun 4, 2021

they are really friendly and professional, patient about the questions we have, it was really good experience. It was not only their pleasure, but also my pleasure to have him assisting me

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DealerRater Jun 4, 2021

Great service. Mike Nevada is a true professional makes the experience of leasing a car very easy and makes you feel comfortable ',always there if there is a issue

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DealerRater Jun 1, 2021

Mike A is the best. Very professional and a pleasure to work with.. if your considering a New Mercedes mike is the person to see.

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DealerRater May 27, 2021

Can said enough about my sales agent all the tools professional very knowledgeable and the process was fast and accurate i will be referring family and friends.

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DealerRater May 27, 2021

Very pleasant experience at this dealership. They were very courteous and polite. Made me very comfortable. The sales person Dominique Smith was so delightful and straight forward. Gave me all the needed information on the vehicle I purchased

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DealerRater May 26, 2021

EXCELLENT SERVICE FROM MICHAEL ALTAMURA PLEASE CHECK HIM OUT...OUTSTANDING AND FAIR PRICING FOR MY LEASE ME AND MY SISTER WERE ELADED...NO OTHE BRAND COMES CLOSE

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DealerRater May 26, 2021

Jeff Stampler a great salesman and does his job good he is a true asset to the dealership he is a real keeper for yoy

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DealerRater May 26, 2021

Awesome , after making my decision to purchase this car , all paperwork was organized and prepared so I can finish the transaction . Great service. Thank you for the awesome experience.

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DealerRater May 26, 2021

Excellent service and good experience. I will recommend the dealer in future. Michael's service was outstanding from the inception of the transaction till delivery.

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DealerRater May 26, 2021

Jason and Hoover made the car buying process simple and seamless. Very helpful and knowledgeable. Highly recommended and will return. I Will never go to bmw.

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DealerRater May 25, 2021

Great service. We had a very good experience and highly recommended. Special thanks for Lenny's service. We will try to bring more customers to this place.

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DealerRater May 24, 2021

Thank you very much for Jason's service, very thoughtful!The explanation of the car is very good! Give a lot of explanation, thank you very much!

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DealerRater May 24, 2021

everything that was related to this purchase was perfect. Michael Nekava was as perfect as during our past experiences with hm. He is truly a personal and gifted professional, both friendly and knowledgable.

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DealerRater May 22, 2021

Fabulous overall experience. Highly recommend. Anthony did a terrific job. Jumped from a beautiful pre owned to brand new Mercedes. Looking forward to purchasing again.

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DealerRater May 21, 2021

Helpful, supportive, informed, friendly, convenient -- totally great experience. Would recommend to a friend and look forward to another transaction with them sometime in the future.

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DealerRater May 21, 2021

Michael has been my sales rep for the past 11 years. He is courteous, professional and easy to work with. He is friendly and patient

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DealerRater May 21, 2021

The wait to receive the car was a little too long but otherwise everything was good. The attention and service provided were great especially from Bobby.

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DealerRater May 20, 2021

Kathleen was an excellent she tended to us with professionalism and helped a lot. Everything went smoothly we found exactly what we were looking for and we’re done quickly ready to get the car.

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DealerRater May 20, 2021

Thank you for helping me to get my first Mercedes. Excellent shopping experience and services. I am loving my new GLA and appreciate the after sales services.

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DealerRater May 20, 2021

I am satisfied with their service. I will recommend to my friends about this program and the salesperson who are assisted me very kindly from begining to the end .

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DealerRater May 20, 2021

The dealership is very clean, professional and filled with courteous, knowledgeable staff. We have been working with Jason for years now, and find him to be just superlative. He knows his customers very well, has patience and superb product knowledge. Jason is extremely efficient and very attentive. We always look forward to working with him.

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DealerRater May 19, 2021

Kathleen knew what I want and she got me very good deal and that's great this was my second time I went to her

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DealerRater May 19, 2021

Excellent in all regards! Always have had a great experience whether it was in the showroom or at the time of service. Never a long wait when bringing the car in for service.

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DealerRater May 19, 2021

I am a repeat Helms Bros Customer. I wouldn't get a Mercedes anywhere else. The whole team, especially Andrea Kass and Sue make it a great experience everytime.

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DealerRater May 16, 2021

Helms Bros provided Excellent service. Efficient and friendly. They made getting a new car a pleasant experience. I would definitely recommend them to friends and family.

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DealerRater May 15, 2021

The service was great.i had a nice experience by this company。i very like my new car.i hope see u guys soon.thank u

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DealerRater May 15, 2021

3 words. Go see Mikey! Best experience and genuinely nice and honest to deal with. Go see him as quick as possible. The most positive leasing experience.

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DealerRater May 14, 2021

Great dealership, honest salespeople and amazing deals for luxury vehicles. If you’re looking for reliable and trustworthy people look no further than a helms Bros.

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DealerRater May 11, 2021

The sales is friendly. His follow up service is pretty good and will refer friends and family. The office s clean and comfort. Will come back if I buy a new car again.

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DealerRater May 11, 2021

David Kim was outstanding to work with. You have a great one in him. Please have more salespeople like David. Pleasure to work with and will be back again on my next car.

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DealerRater May 8, 2021

Great experience, great service and seamless transfer from old lease to a new leased vehicle. Kathleen Baade was superb. Highly recommend Helms Brothers for your next vehicle.

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DealerRater May 7, 2021

So let me tell you I rarely write reviews but this lady Andrea was nothing but the best... she went all out for me I had such a rough year..and I know good people skills..I walk out with my new car That I am in love with but I also walk away with a friend.. thanks again Andrea helms you are lucky to have her Lisa d

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DealerRater May 6, 2021

Always good and easy process. I've been a customer a long time. I am sure I will get another car there later. I recommend helms.

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DealerRater May 6, 2021

Great service and good price must come to look for Jason chen.he help me everything what I need.thank again about the Jason help

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DealerRater May 6, 2021

Excellent customer service. Thank you Kathleen! Kathleen was very helpful, had all my paperwork ready to be signed when I got to the dealership and the whole process was fast and efficient.

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DealerRater May 5, 2021

Excellent all around experience as usual with the purchase of our 5th Mercedes. Everyone was wonderful and friendly , t’s always a pleasure working with Jason

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DealerRater May 5, 2021

The people are very friendly, the sales person is very nice, detail oriented. The deal is negotiable. We are very happy with the car we lease.

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DealerRater May 5, 2021

very professional, easy to purchase, great customer service all around. Mike and his team very a pleasure to work with, highly recommend . The car drives like a charm!

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DealerRater May 5, 2021

This is my 3rd C-300 from Helms Bros. dealership. They are extremely accommodating, professional and all around easy to deal with. Kathleen Baade couldn't have been more wonderful. I felt she really cared about me and was incredibly helpful from starting the process to picking up the car. Thank you, Kathleen and to all at Helms Bros.!

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DealerRater Apr 21, 2021

Great dealership no pressure and Melissa treated us great! Got us to right where we wanted to be with no pressure and gave us the best customer service!

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Cars May 18, 2019

The experience at this dealership was lovely. Maurice Martin was very patient and willing to make me happy. He kept me abreast of the status of my vehicle and the presentation of the car was regal.

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Cars Feb 7, 2019

I went to Helms for my birthday to get myself a birthday gift where I was assisted by Maurice Martin who was so pleasant, patient, informative and super helpful. I've actually never had such great customer service in my life. I purchased my dream car, a white C300 4MATIC and I couldn't be any more happier with the service and help that I was given. I couldn't thank Maurice enough, he was such an amazing sales person. I also worked with Reggie when it was time to deal with the financial part of the process and he ...

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Cars Aug 10, 2018

I have been working with the helms bros to lease a new car and they have been nothing short of amazing! They followed up and were incredibly attentive to my inquiries! I would recommend anyone to check them out if you’re considering getting a Mercedes!


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