Anthony Ferraro was my dealer and he was fantastic. I have bought the last nine cars from Rallye and I will never go back after dealing with Anthony. He was very easy to deal with and made it so easy to trade in my Bentley.
The parts department is phenomenal. Especially working with Ganesh and Rich. They are professional and courteous, and we’re very patient while working with me.
They're very professional.
Andrea Kass is the best! She is knowledgeable, efficient and a genuine person.Would recommend her highly to all.
outstanding customer service ,i had a great experience and will return to this establishment again.
My experience was 5 stars all the way. My sales person Mike was outstanding....
Jason was amazing in helping me with my lease deal. Totally satisfied with this dealership!
Experience was excellent. Dealing with Jason as always was first class service. I left him a message, he immediately called me back, found the vehicle i was interested in and was able to get me right in hassle free. The rest of the sales floor was very friendly and kept me entertained while my vehicle was finalized. Always a pleasure and my go to dealership/sales team…. Thank you Jason and Helms Team.
Tha people the staff and Mr Jeffery was excellent very helpful cooperative., he did wat ever we except from ho
I've been to many dealerships before and I've dealt with many dishonest sales reps. Jason Chen is not one of them, Jason is a very good sales rep and will take very good care of you. He'll work very hard to earn your trust and business. I highly recommend Jason Chen for anyone looking to get a Mercedes Benz. My family has been dealing with Helms Bros. for almost 50 years. Helms Bros is a very good dealership compared to other Mercedes dealerships. While my family has been dealing with Helms Bros for a very long time, I ...
Great customer services. Thomas V was responsive, accommodating and very helpful.
Simply the best, great team . Very professional and helpful, but above all they understand that your time is valuable and they respect that
Professional, Extremely helpful. From the beginning to the end of the process, Kathleen was very patient, thorough, and knowledgeable.
Purchased my 23 EQE and the sales staff is fantastic. This is my 3rd Benz purchase and this was by far the most hassle free of the three dealers. My salesmen was Sam J and he was excellent.
They were both quick and decisive. They were very friendly and give me confidence in my decision.
Great experience thanks to Mike our sales rep.
Helms service was a luxury, top-tier experience. I was having a problem with a presafe functions pop up in my GLC 2019 I purchased from them. I came in directly from the road, and was helped immediately. The center itself is very clean and nice with Mercedes gear, snacks, coffee and drinks, and even a computer room! I grabbed a kiwi strawberry capri sun and a chewy granola bar. There was an area for Uber/Lyft and mine was there under a minute! Just got the call that they have fixed the car!! Remarkle service.
Very quick process to get approved, and a nice Team to work with. Kathleen is a sweetheart to work with, We met over the phone and I trusted her right from the conversation. I purchased my car on a Thursday and my car was delivered to St. Louis by Sunday
Mr. Jason Chen provided me excellent customer service before and after sales. I thank whole team of Helms Bros and I am Happy with my GLE 350 2024 purchase.
I met Kathleen who was warm and welcoming. She was not pushy as she appears to be willing to work with me in my pursuit of purchasing my MB.
Burc was awesome and kind. Thorough and patient on hearing my needs and delivered me the exact car I wanted. 🚗
Jason Chen is great. Very professional and friendly, easy to work with. Would recommend him to other buyers.
Just purchased my third Mercedes from Jeffrey. He’s a gentleman and extremely professional Another great experience
Very quick process to get approved and the entire team was helpful and professional! Would recommend to ANYONE!
True professionalism friendly and concern for my needs is how I would describe my whole experience with the dealership I commend you highly
Kathleen is the best! She always made time for me and searched high and low to get me the car I wanted.
In all my years of buying or leasing cars , this was by far my best experience. Leonard the Salesman & Reggie the finance manager were amazing. I can’t wait to return in a couple of years & buy another car from Helms Bros dealership.
Since coming to Helms Bros. I've had great experiences. Mike Altemora is knowledgable and trustworthy. He made my purchase easy.
Jeffery was easy to work with and straight to the point listen to my concerns on what I was looking for
The best asset for Helms Bros is Jason Chen. He is the best! I trust Jason and will always recommend him.
Went there in a time of need and burc and jack took good care of my need in a record time .thank you guys
Wow. Where do I start? He was so patient with me. He ordered my vehicle exactly how I wanted it and it was worth the wait. He took the time to help with the options and explained everything to me. Even when he was busy he made the time for me. I would recommend Mikey to all my friends and family if they are looking for a car. Thank you Mikey for everything
The salesperson Micheal is really intelligent person , explains everything clearly, no sales pressure, Get my things done in two days.
Jeffrey is the penultimate salesperson. Helpful, knowledgeable, instructive and making himself available when needed. My second lease with his help.
Wonderful customer service.
Very friendly and respectful. Very knowledgeable and patient. Very pleased with service.
Mikey was great to me very helpful an patient and understanding with all the information I had provided to him
Loved the experience and ambiance at Helms Bros. My most cherished moment was the service received from their sales rep, Andrea. She was patient and ensured I was comfortable with every step of the process. So happy I chose this location to replace my Mercedes.
Andrea was very helpful, pleasent and put up with a lot distractions. Also put my car in my driveway
Mike Nekava gave me the best Ever experience,, Best sales person at Helms bros. Hassle free deal ,,, Picked up my New 2024 GLE suv today ,,
This was my third lease/purchase experience at Helms Bros and all have been orchestrated by Jeff Stampler. In dealing with Jeff, I was exposed to the summit of professionalism, friendliness, thoroughness and efficiency, which made the process a joy. Our interactions continued post-purchase with help in getting to get the most out of the new vehicle. My dealing with the others in the company and those in the service department have been equally proficient and welcoming.
(Translated by Google) feels very good (Original) 感觉非常好
Service was excellent. Recommend to anyone who loves great service. Please check them out. Thanks.
Mike Altamura made my purchasing experience a pleasure
I’ve had the pleasure of purchasing three vehicles from this dealership; primarily because of the sales agent Michael Altamura.. He impressed me during the first transaction in 2015 and we built a solid relationship based on integrity, honesty and respect. I relocated from New York to Charlotte NC in 2019 and visited the dealership in Charlotte. My expectations were not met and I chose to continue working with the Helms dealership despite the distance challenges.
Mikey is the best sales rep . 15 years of relationship with Mikey. Go to Mikey if you need service and deal .
Always excellent....top service
Lovely place. Good customer service.
Jeffrey showed profound professionalism in dealing with customer making you feel you get what you're looking for! I would definitely recommend him to anyone.
(Translated by Google) I stopped by for a while to return the car. Always friendly and nice. (Original) 차 리턴 때문에 잠시 들렸네요 늘 친절하고 좋아요
Kathleen was fantastic! She made the whole process very smooth and simple. I would recommend Kathleen and this dealership to any of my friends who are looking for a new Mercedes.
The experience was seamless from start to finish. Staff was extremely courteous and professional.
First class everyone that I deal with there. Mike and his team really know what their doing
Mikey is just the best sales person!! We came shopping for a Benz and left a few hours later with a brand new GLC 300 suv.💯💙
A week ago ，my husband and I went to here. At first, we just wanna take a look the suv .as soon as we walked in, we saw Leonard who greeted us warmly. I explained to him the style which I like! He explained it to us patiently. Before I didn’t plan to buy it soon, but Leonard was so professional that we decided to buy the new car! Thank you so much Leonard for all your help!
This dealership was very professional and patient. They were not pushy and made sure I understood everything about the sale. Everyone was so courteous and knowledgeable and Michael was absolutely a pleasure to do business with. The team was amazing!
had an excellent experience. Thank you to Alex for helping me get what i want.
Very kind and professional Don’t judge people by their race and welalth Feel comfortable talk with him
Andrea Kass is always a pleasure to work with, over the last 29 years, and ten leases. Giacomo Liparoto, I dealt with when he was the service advisor; excellent person who understands the customer needs.
I have lease cars from you for years, but Michael suggested that I should purchase the convertable.
I am very much satisfied. Service is excellent. I will recommend the people to go there
I am very much satisfied. Service is excellent. I want to recommend everyone to go there.
Abdur took good care of me stayed on top of everything , overall great experience , highly recommend
our sales person Ernesto, was very informative, patience and went all the way to get the vehicle we wanted. The whole process was stress free.
Michael is a SUPERSTAR ! I have leased I think 6 times with him. He is the best
I am not one to leave negative reviews, however my experience with the service department at Helms bros lays in the balance of how they are handling an issue that to me looks to be more on the side of something being made very cheaply by Mercedes. I will post my final review this coming week as they have reached out to me and are going to try and replace my arm rest of my truck that is only about a year and a half old. Stay Tuned. Updated! Fast forward about a week and half later and I have ...
Originally I didn’t have very kind words to say about the Helms Bros service dept. However after the way they handled the situation I had with my vehicle I have to be honest….Alan who is my service advisor and the team at Helms Bros really went about and behind to address the issue I has having with my truck, which was the center console arm rest ripping after only owning the vehicle for just about a year and a half. Needless to say they made me a happy customer and I’d definitely recommend them as a trusted ...
pleasure to deal with, Jeffery answered all questions and took time to explain everything I asked about
Very nice some sales person weds more training Like Jeff He needs more knowledge Thank you
I recently purchased a 2020 AMG and the customer service and the sales rep Abdur was of great help and worked with me through out the whole process and I am happy with the services provided.
Had a great experience. They were available for all questions and everything went seamlessly. Thrilled with my purchase
Michael Altamura is very thorough in our discussions about features and costs for alternative models