Customer Testimonials

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DealerRater Jan 21, 2022

I have very good experience with the sales Debbie Chung. Thanks for her help and service.

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DealerRater Jan 20, 2022

It is "Fast and Good" service, including attitude of the office stuffs and the mechanic.

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DealerRater Jan 19, 2022

I’m very comfortable with this place. Also I could know information more easy to way.

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DealerRater Jan 19, 2022

Helms Bros., Inc are excellent, good customers service, I highly recommend this dealer to everyone. Great job

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DealerRater Jan 18, 2022

Our sales representative Dave Jennings was great to work with. We had a great experience and would recommend Helms Bros., Inc.

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DealerRater Jan 18, 2022

Andrea was pleasant and the transaction was easy. Professional service. Thank you very much NM

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DealerRater Jan 18, 2022

The team lead by Jeffrey was excellent. They had almost everything ready for me, Jeff seemed to be on top of everything. Excellent

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DealerRater Jan 15, 2022

Sakes staff was great. Explain all information I need to know about my new vehicle.

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DealerRater Jan 14, 2022

Helms brothers team are the best !!!!! From customer service to sales Mr Jeff did an outstanding job, along with the business manager..

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DealerRater Jan 12, 2022

I think the sales service attitude is very good, and the efficiency is very fast!

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DealerRater Jan 12, 2022

Thank you Debbie! I loved a this time GLS450W4 White.See you and for healthy.

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DealerRater Jan 10, 2022

Helms Bros provides amazing customer service that is individualized. They try to make the process easy and seamless.

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DealerRater Jan 10, 2022

They were very welcoming and professional. I was made to be at ease and was satisfied after completing my transaction.

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DealerRater Jan 9, 2022

Kindly and friendly and perfection. And answer any questions when you ask, give you best experience.

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DealerRater Jan 9, 2022

I couldn't be happier with everything Dave have done for me from beginning to end of getting GLS 2022. He is an excellent and professional dealer. It took me about 4 months to get the car due the micro chip shortage, Dave has been taking care of everything and I got updated every step. Thank God I found him. 🙏

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DealerRater Jan 7, 2022

Impeccable Service! They made this transaction as easy as possible. Even delivered my Mercedes out to Long Island

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DealerRater Jan 7, 2022

Debbie was very friendly and professional. She knows what she is doing and ordered my vehicle the same day.

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DealerRater Jan 7, 2022

Since my first Mercedes Benz lease back in 2017, this dealership has been nothing but professional and accommodating. Mike Altamura is a class act when it comes to customer service. He’s been by my side since day one. This is one of the reasons why I leased a 2022 E350 and continued my business relationship with Helms Brothers. Marquis T. Woods - Satisfied customer.

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DealerRater Jan 7, 2022

Excelent, fast, efficiency honestly, kindness, patient, good service, punctual, good customer service, transparency, best customer service

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DealerRater Jan 6, 2022

Very professional ! I received vip service , I have been with helms since 2000 and this latest purchase solidified my desire to shop here again. Thank you Mikey!!! Love this car!!!

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DealerRater Jan 6, 2022

The sales associate Jeffrey Stampler is very attentive and take the time to go through all the details with me. He offers follow ups from time to time on my order, deliver excellent services is all areas.

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DealerRater Jan 5, 2022

The absolute best experience, made buying a car a breeze! Helms Team is great but Mikey Nekava is a superstar!!

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DealerRater Jan 5, 2022

My experience here with Dave Jennings is awesome. We bought our car just because of him and his dedication for the work. He is so thorough and understood very well our requirements.This would always be our beautiful experience with our new car and all the credit goes to Dave Jennings. Already we have recommended many of our family and friends about this dealership.God bless you Dave. Keep shining and all the best wishes from all of our family.

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DealerRater Jan 5, 2022

Debbie is the best dealer I've ever seen. Very friendly and professional. I want to recommend her to others

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DealerRater Jan 4, 2022

Very pleased with service from Helm Bros Mercedes dealer. Pleasant attitude and fast respond for any questions

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DealerRater Dec 30, 2021

This dealer has always provided me very good service and attention to my auto needs. My salesman Jason is amazing and has helped me select the perfect vehicles each time. If I need another Mercedes in the future I will come back here!

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DealerRater Dec 29, 2021

They were very helpful in helping me pick out my second Mercedes benz. I love it.

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DealerRater Dec 28, 2021

My experience with the Helms Dealership team has always been positive and uplifting. From service of my two vehicles as well as purchasing through the sales team. I wish to specifically thank Michael Altamura for his assistance and professionalism in completing my recent purchase..

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DealerRater Dec 25, 2021

OUTSTANDING CUSTOMER SERVICE. MIKEY ADDRESSED ALL REQUESTS AND CONCERNS IN A PROFESSIONAL MANNER. MADE OUR DREAM COME TRUE.

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DealerRater Dec 22, 2021

The services provided by Mr. Jeffrey Stampler is second to none. He exercised the utmost professionalism when dealing with clients, detailed oriented, and absolutely very pleasant to deal with.

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DealerRater Dec 21, 2021

The dealership is very good, Melissa Li makes the buying experience amazing and definitely will recommend to my families and friends.

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DealerRater Dec 21, 2021

Their sales are enthusiastic and willing to help you,I was so happy when I bought a car

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DealerRater Dec 19, 2021

Sales person Debbie Chung is so professional and kind always! And staffs are so nice also! Thank you !

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DealerRater Dec 15, 2021

They have very good customer service and good deals on the cars. This is the main dealership I always go to

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DealerRater Dec 14, 2021

Excellent service Leonard Mihailov help and made my wife and i felt real working with him also the staff there made us feel at home

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DealerRater Dec 14, 2021

Dave is very nice and knowledgeable . I really had a good experience at Helms Bros, Inc. He made everything smoothly. I definitely will recommend him to my friends. I really appreciate his great service.!

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DealerRater Dec 10, 2021

Lindsey Yao is very nice, capable and efficient. It was a very good purchase experience for me.

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DealerRater Dec 9, 2021

Excellent professional and understanding essay to speak to and will do whatever it takes to satisfy the customer

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DealerRater Dec 8, 2021

It was the first time I have ever had a pleasurable experience, Leasing a vehicle

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DealerRater Dec 8, 2021

Excellent service Mike and Ernesto are the best Dealing with Mike over 15 years is a pleasure! Thanks for everything! My new AMG is gorgeous by the way!

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DealerRater Dec 8, 2021

I just want to say thank you for the whole experience! You really delivered and made it happen I will definitely be using you for all my future purchases, and of-course will referral all my family and friends to you

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DealerRater Dec 8, 2021

Leonard was professional, helpful and patient. He offered solutions to issues that developed during my car buying process. The environment was impeccable and I did not experience a hard sell approach. Thank you Leonard.

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DealerRater Dec 8, 2021

I have bought a lot of cars from there always first class service and we love Mikey

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DealerRater Dec 8, 2021

This was my 12th purchase from Helms Brothers. Each time I went home with a feeling that I got a good product, at a fair price backed by great service. What more could you ask for. 🤔

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DealerRater Dec 4, 2021

Best service always smiles Very friendly and professional My first choice and see you soon

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DealerRater Dec 2, 2021

They are on point and fair honest a pleasure to deal with I highly recommend Helms Bros

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DealerRater Dec 1, 2021

Did dealership is very helpful great staff very accommodating on point I would buy my next car there especially management is well run excellent staff

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DealerRater Nov 29, 2021

a very professional and knowledgeable salesperson, pleasant experience to lease a new car with Jason's help

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DealerRater Nov 29, 2021

Simply the best! This is our 3rd car with them and its always a great experience. Andrea Kass is simply the most experienced, energetic salesperson ever. best at her job! The service department is also the very best.

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DealerRater Nov 29, 2021

It was a great experience ! Super smooth and easy. Burc helped big time. He was very informative for all steps. The whole transaction was flawless. Thank you Burc !

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DealerRater Nov 27, 2021

The dealers are so nice and took care of all our questions and problems and I felt comfortable.

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DealerRater Nov 25, 2021

It was great experience buying our new car from helms bros especially sale person Dave Jennings is the best he helped us all the way and answered all our questions

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DealerRater Nov 24, 2021

Ms. Debbie was wonderful. Very helpful and knowledgeable. I was really happy to know her.thank you.

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DealerRater Nov 24, 2021

This Bayside luxury car dealership made me feel most comfortable and well regarded. They were highly attentive to my interest in a new car.

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DealerRater Nov 24, 2021

Service was great. The associate was very transparent about pricing and was able to help get me to a number I was satisfied with.

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DealerRater Nov 23, 2021

Michael Altamura is very professional, knowledgeable and patient. He always help me with the new lease and explained all about the new car function

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DealerRater Nov 22, 2021

I’m very happy that debbie was so kind it’s good to see you doing best on the last day.

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DealerRater Nov 17, 2021

Helms makes purchasing and servicing cars easy and efficient. Great communications and responsiveness. Everyone I interact with is professional and pleasant.

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DealerRater Nov 17, 2021

Helms Bros is a real class act!! Extremely knowledgeable professional and friendly staff with tremendous integrity!! I’ve been to many car dealerships over the years and have never had an experience quite like this!!!

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DealerRater Nov 17, 2021

Dealership was wonderful!! From the salesperson, Andrea Kass to the inside people doing the paperwork!!!

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DealerRater Nov 17, 2021

Michael Nekava was very professional, knowledgeable and patient.. He explained my lease in detail and all the new car functions. It was a very good experience

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DealerRater Nov 17, 2021

Wonderful !! I like it.I received service in a very short time. Mr. Burc is a wonderful person.

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DealerRater Nov 14, 2021

Very good service. They are always helpful. My family and I are very happy with them.

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DealerRater Nov 9, 2021

Great customer service. Leonard and team were extremely helpful in making the process of buying my car very easy.

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DealerRater Nov 8, 2021

Debbie chung and burc was very friendly ,explained detail, Debbie gave me a chance to change new car earier then I expected, I am very happy with Debbie chung,s professional service.

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DealerRater Nov 7, 2021

Debbie Chung and Jack Liparoto made process quick and easy and pleasant. They are the best.

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DealerRater Nov 5, 2021

OUTSTANDING- WENT OUT OF HER WAY TO BE HELPFUL AND EXPLAINED ALL IN DETAIL-VERY KNOWLEDGABLE AND FRIENDLY

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DealerRater Nov 5, 2021

The dealer was really friendly. She explained why the car I originally ordered was delayed. She gave me a chance to change to a different car that was already available in the USA. I am happy with my overall experience.

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DealerRater Nov 5, 2021

Great and very kind. I have good experience. I had very good service this time and the dealer was very friendly.

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DealerRater Nov 4, 2021

I was very satisfied with her customer service, Debbie Chung was very friendl y and professional

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DealerRater Nov 3, 2021

I have nothing than positive things to say about dealership,but service is stinks. Thanks

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DealerRater Nov 3, 2021

Andrea provided exceptional customer service. Had good knowledge of all vehicles. And even followed up.

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DealerRater Nov 3, 2021

Mike Altamura is an excellent consultant and is always concerned with the needs of the customer

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DealerRater Nov 3, 2021

fast efficient, professional approach to the client, I have never been so served and satisfied in any other service

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DealerRater Nov 3, 2021

They made the experience extra smooth fast and informational. The best. Mikey Mercedes and his team!

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DealerRater Nov 2, 2021

I M HAPPY WITH YOUR SERVICES THANKS, PERSONAL ATTENTION, MY SALES JEFREY STAMPLES ONE OF THE BEST

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DealerRater Nov 2, 2021

It’s my first time getting a MB and my experience at Helms Bros was awesome ,all of the staff at Helms was atente to all my needs from water to coffee the best service I could ask for , my salesman was THE BEST , I’ll be recommending Helms to all the friends and family.. Thank you Helms your the best

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DealerRater Oct 30, 2021

Knowledgeable, honest, helpful, Professional....Jason is all this and more. From the moment I walk into the dealership and all the way after I took the car home, what a fantastic experience! This is the reason why I am a loyal MB customer and don't want to go anywhere else.

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DealerRater Oct 25, 2021

Lindsey was my salesperson, she was really patient with me, she showed me how to use my car features, again she is the best, she is my to go person if I need anything.

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DealerRater Oct 22, 2021

Excellent customer service, Kathleen Baade was the best! Love the car and there’s great food around also.

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DealerRater Oct 20, 2021

I had a 9:30 am appointment which I got there on time. My sales guy was ready and waiting for me. He was very good and polite And efficient .

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DealerRater Oct 20, 2021

Buying this car was truley one of the best expriences ever. My sales rep Burc was so helpful and kind. He was the best. He took care of all details which incouraged me to buy the car. He even lent me his reading glassed when I could not see the numbers. I look forward to buying another car with Helmes when the time permits

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DealerRater Oct 19, 2021

Kathleen and the entire Helms Bros team provided me with world class service. Her professionalism, warmth and care were unmatched.

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DealerRater Oct 19, 2021

Nice 👍 job Excellent great super they were very helpful So nice work They feel very comfortable

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DealerRater Oct 19, 2021

Andy Lin took time to explain and answer all my questions. Very helpful. Was very pleasant and gave great service.

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DealerRater Oct 19, 2021

Excellent service! Mikey is a pleasure to work with. He's professional, accommodating and hardworking. Highly recommend Helms and Mikey

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DealerRater Oct 16, 2021

Jeffrey Stampler is the utmost professional. He listened to what we were looking for and took the time to find exactly what we wanted. He was upfront and kept in touch throughout the entire process. He cares about his customers. I will be back again to give him another sale!!! Thanks again Gina T

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DealerRater Oct 15, 2021

Mike N. and the staff was as always so helpful. And actually listen to what the customer is asking for.

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DealerRater Oct 12, 2021

Burc Y. was very accommodating and ensured we were satisfied. The dealership was also generally pleasant.

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DealerRater Oct 12, 2021

Great service, quick responses, accommodating. Great to work and always had an answer for me

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DealerRater Oct 6, 2021

Excellent service. Friendly and effective and very helpful. Great experience and fast delivery. Highly recommended!

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DealerRater Oct 6, 2021

The service is very good, High working efficiency, Very patient to introduce Helped us solve the problems

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DealerRater Oct 6, 2021

Best service! Jason and his assistant is very great, helpful, knowledgeable and understanding, thank you!.

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DealerRater Oct 6, 2021

Friendly and clean environment with excellent service especially with Jason Chen! He gave us very good advice regarding our car selection. And our car was delivered just on time!!!

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DealerRater Oct 6, 2021

Dennis and staff were very helpful, knowledgeable and understanding. He was very transparent and accommodating.

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DealerRater Oct 6, 2021

This was a wonderful experience and a great dealership. All staff were great. Thank you

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DealerRater Oct 6, 2021

This is my fifth or sixth car dealing with Andrea. That should say it all, EXCEPT, your service department still sucks.

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DealerRater Oct 5, 2021

I had a fantastic experience! Kathleen, you’re the best!! Thank you for all your dedication!

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DealerRater Oct 5, 2021

Best dealership I’ve visited. Got me in and out very quick making the car buying process very easy.

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Cars May 18, 2019

The experience at this dealership was lovely. Maurice Martin was very patient and willing to make me happy. He kept me abreast of the status of my vehicle and the presentation of the car was regal.


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