My salesman Conatantine Kelepesis was the best he got my the car I wanted and he gave me the best customer service I have ever gotten from Mercedes dealership. If it wasn’t from him and Jay I would have never proceeded with my lease with Mercedes . Hands down the best service I ever had . I’m so appreciated that I met them and they really helped me . Dealership need more people like Constantine because they would have better customer service and more sales. Thank you .
Kathleen Baade went above and beyond to make sure I got the car I was specifically looking for. She worked within my budget and I am very pleased with the car and service she provided.
I have been fortunate to be dealing with Andrea Kass for 20 years. She has always gone above and beyond for me and my entire extended family. My 85 year old dads lease came up again. Andrea with her kind heart went out of her way above and beyond to get the exact car my dad wanted. The service compassion and kindness this woman has is beyond special. I live in St james and literally can walk 5 minutes and I hit the St. James mercedes Benz dealership. I drive to Bayside which is an hour from me for 20 years because of Andrea. Not only does she know all her cars but she is an amazing salesperson as well as so kind. Helms brothers is surely lucky to have such an employee.
Herman was so professional, courteous, and knowledgeable on different cars I was looking into. He answered all my concerns and helped us get into the GLC 2020. I think my family is very much enjoying our new toy. Thank you Herman for all of your help!! Will definitely come to him if we want a new car later in the future. My only dislike was on part of the dealership.. there are no changing tables in any restroom to accommodate parents. At the time of purchase I had my son with me.. he’s a little over 1yr. Herman was very kind and nice. He helped me to a quiet area so I can change my sons pamper in privacy without having him falling over everything.
Michael Altamura was amazing. He went above and beyond to make sure I was comfortable with my vehicle purchase. He explained the entire process to me and made it an incredibly smooth and easy experience. Not only did Micheal Altamira made me feel like I was getting a good deal but he made me feel appreciated. When I came in to pick up my new vehicle, Michael already had the keys and all of the paperwork on his desk waiting. He even took his time to make sure I understood all of the features of car and followed up with me the next day. That’s what I call outstanding customer service and a great salesperson.
Calvin was the best car sales person I have every dealt with. He was just amazing. He helped me get the car of my dreams for an amazing price. Thank you Calvin!
Want to say special thanks to Erikk! He made it very easy and comfortable when I arrived at the dealership and went above and beyond to make this as quick and easy for me
Andrea is the best! I would never buy a car from anyone else. She took all the time I needed and explained everything in great detail. A true pleasure to work with and I would highly reccomend.
Satisfied with all they can provided. Well trained staff can hear everything you need.
Helms Brothers has been my FAVORITE Mercedes Dealer for years! It provides Great Service,(my guy Mike N. Is the best) and a beautiful Product. They always treat you like family and make you feel like you are home!
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