Our Mercedes-Benz showroom is at 208-24 Northern Blvd, Bayside, NY 11361, and our service and parts facility is a short drive away at 171-10 Station Rd, Flushing, NY 11358. Reach sales at 347-745-8645, service at 347-745-8267, and parts at 347-745-8397. We serve Queens, Long Island, Brooklyn, and the greater New York City area.

Our sales department in Bayside is open Monday through Thursday from 9:00 AM to 8:00 PM, Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM. Holiday hours may vary, so call 347-745-8645 to confirm before a holiday visit.

No appointment is required — walk-ins are welcome during sales hours. That said, booking ahead is the fastest way to guarantee the exact model, trim, and color you want is on site and ready. Call 347-745-8645 or send a request through any vehicle page to schedule a specific time.

Yes. You can browse our full new and pre-owned inventory with live pricing, estimate payments, value your trade, and get pre-qualified for financing from home. Most of the process can be completed online, and you finalize paperwork and take delivery at our Bayside showroom. Start browsing new inventory.

A Mercedes-Benz Certified Pre-Owned vehicle is a late-model Mercedes-Benz that has passed a comprehensive multi-point inspection by factory-trained technicians and is backed by a Mercedes-Benz limited warranty with 24-hour roadside assistance. Certification also includes a vehicle history report. Browse our current selection on the Certified Pre-Owned inventory page, and confirm the specific warranty terms for any vehicle with your sales consultant.

Yes. We carry all-electric Mercedes-Benz EQ models and plug-in hybrids, and our technicians are trained on high-voltage Mercedes-Benz systems. You can compare range, charging, and available models on our all-electric lineup page, or read through our electric vehicle FAQ for charging and ownership details.

Yes. If the configuration you want isn't on our lot, we can search incoming allocation or place a factory order for your preferred model, trim, paint, interior, and options. Availability and delivery timing depend on Mercedes-Benz production schedules, so call 347-745-8645 and a sales consultant will give you a current estimate.

Helms Bros. is a long-established, family-operated authorized Mercedes-Benz dealer with a few practical advantages for Queens and Long Island drivers:

• A separate, dedicated service and parts facility in Flushing rather than a few bays behind the showroom — which means more capacity and easier scheduling.
• Express Service for routine maintenance in about an hour or less, including a 37-point inspection.
• Staff who assist customers in English, Spanish, Korean, and Mandarin.
• Sales open seven days a week, including Sunday afternoons, plus Saturday service hours.
• Mercedes-Benz factory-trained technicians and Genuine Mercedes-Benz Parts on every repair.

We'd encourage you to compare us on the things that matter to you — visit either location or call 347-745-8645.

Service and parts are handled at our dedicated facility at 171-10 Station Rd, Flushing, NY 11358 — not at the Bayside showroom. Call the service department at 347-745-8267 or book online through our schedule service page.

Service: Monday through Wednesday 7:00 AM to 6:00 PM, Thursday and Friday 7:00 AM to 7:00 PM, Saturday 8:00 AM to 1:00 PM, closed Sunday.

Parts: Monday through Friday 8:00 AM to 5:00 PM, Saturday 8:00 AM to 1:00 PM, closed Sunday.

Most Mercedes-Benz models are due for scheduled maintenance about every 10,000 miles or once a year, alternating between Service A and Service B. Service A generally covers an oil and filter change, fluid checks, tire inflation and inspection, brake inspection, and resetting the maintenance counter. Service B adds items such as cabin dust filter replacement and brake fluid exchange. Your vehicle's ASSYST PLUS display tracks the exact interval — our advisors can confirm what your VIN is due for.

Our technicians are Mercedes-Benz factory-trained and use Mercedes-Benz diagnostic equipment, current factory service procedures, and Genuine Mercedes-Benz Parts. That means correct software and calibration work on driver-assistance and electronic systems, documented service history that supports resale value, and parts backed by a Mercedes-Benz warranty. Learn more on our why Mercedes-Benz service page.

Yes. We publish rotating offers on maintenance, tires, brakes, batteries, and accessories. Current service offers are on our service specials page and parts offers are on our parts specials page. Mention the offer when you book or present it at write-up; see each offer for expiration and eligibility.

Yes. We service any Mercedes-Benz regardless of where it was purchased, including warranty repairs, recall work, and scheduled maintenance. Bring your VIN and we'll check for open recalls and applicable warranty or service coverage before we start. Call 347-745-8267 to get on the schedule.

Yes. Our parts department stocks Genuine Mercedes-Benz Parts and Mercedes-Benz accessories, engineered and tested for your specific model rather than sourced as generic aftermarket equivalents. We can also order parts not held in stock, and we sell parts directly to retail and wholesale customers. Call 347-745-8397 or visit our parts department page.

Yes. You can start a secure credit application online through our pre-qualification form and get a response before you come in, which shortens your time in the finance office. Our team works with Mercedes-Benz Financial Services and additional lenders across a range of credit situations. Final terms depend on lender approval and vehicle selected.

Leasing usually means a lower monthly payment, a shorter commitment, and mileage limits, and it fits drivers who want a new model every few years while staying under warranty. Financing costs more per month but builds equity and leaves you with no mileage restrictions and a vehicle you own outright. Our finance team can price both side by side for the same vehicle so you can compare total cost. See current offers on our new vehicle specials page.

Yes. We buy vehicles outright, and you are not required to buy a car from us to sell us yours. Start with our value your trade tool for an online estimate, then bring the vehicle in for a physical appraisal to finalize the number. Bring your title or lienholder information, registration, and both sets of keys.

Bring a valid driver's license, proof of current auto insurance, and your method of payment or down payment. If you're financing, bring proof of income and proof of residence. If you're trading in, add the title or lienholder and account information, the registration, and all keys and remotes. Confirm anything specific to your situation with your sales consultant beforehand.

Our team assists customers in English, Spanish, Korean, and Mandarin. If you'd like to work with a specific team member, call 347-745-8645 ahead of your visit and we'll match you with someone who speaks your preferred language.

From our Bayside and Flushing locations in Queens, we serve drivers throughout Queens, Nassau County and Long Island, Brooklyn, Manhattan, the Bronx, and nearby Westchester and southern Connecticut. Both facilities are convenient to Northern Boulevard, the Cross Island Parkway, the Long Island Expressway, and the Clearview Expressway.

Helms Bros., Inc. is a long-established, family-operated Mercedes-Benz dealership serving Queens and the New York metropolitan area for decades. You can read more about our history and our team on our about us page.