1-800-FOR-MERCEDES (1-800-367-6372)

Whether it’s replacing a flat tire, delivering a jump start, or providing fuel should you accidentally run out, Roadside Assistance can provide help when you need it most, 24 hours a day, 7 days a week.

Now there’s an even easier, more convenient way to get the service you need when you’re on the move. With the complimentary Roadside Assistance Mobile App, you can quickly contact Roadside Assistance to alert them of any issue you’re having. Plus, it’s GPS-enabled to identify your location, and has a tracker to let you know when help will arrive.

To learn more about Roadside Assistance, speak to one of our knowledgeable Service Advisors or click here.

To get your complimentary Mercedes-Benz Roadside Assistance Mobile App, choose from one of the links below.



Mechanical issue? We’ll make sure your vehicle is towed to the nearest Mercedes-Benz Certified Collision Center

*In certain situations, additional charges may apply. Please see Service Restrictions for full details.

Other Repairs

Other Repairs

In the event that a technicians is called upon for further repairs beyond the complimentary services, and the repair is not covered under any Mercedes-Benz warranty, service and parts charges may be assessed.

roadside trip interruption

Trip Interruption

Did you miss an important leg of your trip? If your Mercedes-Benz is still under warranty, Trip Interruption provides reimbursement for your documented expenditures, including accommodations and meals under these conditions: The breakdown occurs more than 100 miles from your home The problem is covered by warranty and renders the vehicle inoperable or unsafe Your vehicle remains overnight at an authorized Mercedes-Benz dealership while repairs are being performed

A Mercedes-Benz dealer will reimburse you up to $300 per night** for documented actual lodging, food, and related travel expenses, for a maximum of three consecutive nights from your vehicle’s initial disablement.

sign and drive

Sign & Drive

Flat tire, dead battery, or out of fuel? The Mercedes-Benz 24-Hour Roadside Assistance Program provides help when you need it the most.

* Please note that in certain unique circumstances, additional charges may apply to Sign & Drive. For certain models (i.e., AMG) which have no spare tire, Roadside Assistance provides inflation of a flat tire after using the vehicle’s TIREFIT puncture sealant. For vehicles with a spare tire not in working order, towing and/or additional charges may be required.


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Sales: (718) 631-8181

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Service: (718) 631-8299

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208-24 Northern Blvd • Bayside, NY 11361

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Open Today! Sales: 12pm-5pm

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Helms Bros

208-24 Northern Blvd Bayside, NY
Phone: 718-631-8181


Phone: (718) 631-8042


Phone: (718) 631-8181


Phone: (718) 631-8299

40.758686 -73.774433
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Helms Bros
Helms Bros
208-24 Northern Blvd
Bayside, NY, 11361 United States
Helms Bros 40.758686, -73.774433.